Business Value

INSTANCE BASED MANAGEMENT

The ability to manage by exception only, the Business Process level only receives correlated failures which have relevance to the contracted service, duplication of events is avoided. This reduces resource utilization both on technology and people.

DECENTRALISED MANAGEMENT OVERHEADS

Management of the environment takes place in a distributed fashion. The elements are managed as close to the source as possible capitalizing on the distributed computing power, reducing the possibility of bottlenecks at the central site by flooding of resources with unnecessary events. This allows the central management system to perform its intended function efficiently.

SINGLE MANAGEMENT INFRASTRUCTURE – TOOLS

The reduced troubleshooting time, verification and operation status of tools translates to efficient turnaround times on deployment and operation.

SINGLE MANAGEMENT INFRASTRUCTURE – PEOPLE

Operational readiness is established within a core team where succession planning and resource scheduling is simplified by the training on a single product set.

CONFIGURABLE (XML) RULES TO MAP TO SERVICE LEVEL AGREEMENTS (SLA’S)

Configurable business rules enrich the data with business applied logic which enhances the quality of data and related services.

REMOVAL OF NETWORK ADDRESS TRANSLATION (NAT) REQUIREMENTS

Management of the environment from a Managed Domain perspective combined with the distributed design of the suite, addresses challenges surrounding conflicting IP address ranges found between separate entities which are managed centrally.

APPLICATION BASED ROUTING

Application based routing provides the ability to create redundancy of data delivery independent of the lower layers of network connectivity.  Another feature of Application based routing is the ability to route transactions to different destinations based on content found in the message.

SCALABILITY

Scales too many millions of instances whereby all leading Enterprise Systems Management (ESM) (e.g. CA Unicenter, IBM Tivoli, HP OpenView and BMC Patrol) systems do not cater for this.